Return & Shipping Policy

Shipping Details

FREE SHIPPING ON ALL U.S. ORDERS

Please allow us at least 3 business days to process your order. Once shipped, expect your package to arrive in about 5-8 business days, with our free, economy shipping. If you select standard or express at checkout, you will be charged for shipping. 

DFYC Shipping Rates:

  • Economy Shipping: Free, 5-8 business days 
  • Standard Shipping: $10.50, 3-4 business days
  • Express Shipping: $20.00, 1-2 business days

We are not able to cancel or change your order after it is placed, so please double check before submitting your order. (shipping address, name, email, etc.)

International Shipping is not available this time, but we look forward to serving you in the future!

Shipping Policy

If you have experienced the unfortunate situation of a lost package in transit, please email us at shopdfyc@gmail.com with the subject line "Lost Package" and provide us with the following information:

  1. Your full name
  2. Order number
  3. Date of purchase
  4. Shipping address

Once we receive your email, our team will investigate the matter and work with the shipping carrier to locate your package. We will keep you updated throughout the process and provide you with a resolution as soon as possible.

While we strive to ensure the safe and timely delivery of all our packages, sometimes unforeseen circumstances occur. We will do everything in our power to resolve the situation and ensure your satisfaction.

If it is determined that your package is lost and cannot be located after investigation, we will offer you the following options:

  1. Reshipment of the lost items, free of charge
  2. Full refund for the lost items

**DFYC is NOT responsible for stolen packages. Once the shipping carrier has confirmed the delivery, we are unable to issue any refunds. You will need to contact USPS and file a report, regarding your package. 

At DFYC, we strive to process and ship your order in excellence and efficiency. However, any delays caused by USPS are not our responsibility & we will be unable to refund any shipping charges if the guaranteed shipping time is not met by the carrier. Delivery dates at checkout are an estimation.  

Return Policy 

Sometimes things don't work out, and that is okay! We want you to love your items from DFYC, so return the ones that you don't! Returns must be made within 14 business days of your marked delivery date. Your item will not be eligible for return after this timeframe. We do not offer exchanges.

The following items are not eligible for returns and are FINAL SALE:

  • Items purchased from the SALE tab
  • Items purchased with any discount codes
  • All Accessories
  • Bodysuits, for hygiene reasons

We are able to reject a return if the item has been worn, has deodorant stains, makeup, unpleasant smells, or stains. If the item arrives damaged, you must begin your return within two days of arrival. Please select "item arrived damaged" and upload photos of damages. 

Return Instructions: 

Please visit our Return Portal to begin you return. If you have any questions or concerns, please do not hesitate to email us at shopdfyc@gmail.com.